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Trade with Errante on TradingView

TradingView is a powerful and versatile platform that lets you analyze, trade and share market data and insigh…

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How do I make a claim using Errante’s Insurance Program?

To claim on our Insurance program, please send an official complaint to compliance@errante.com within 2 weeks…

What is a Pending Order?

A pending order is an order to buy or to sell an instrument when certain pre-defined prices specified by the t…

Errante cTrader

cTrader is one of the most popular platforms in the world to trade on FOREX and CFD markets. Errante cTrader…

Receive up to $60.000 for Trading

July 2022 – Phase 1August – September 2022 – Phase 2October 2022 onwardsTrading period30 days60 daysErra…

Does Errante have an Insurance Program for clients? 

Yes, the security of our clients’ funds is important to us.  We offer, at no extra cost, the Errante Insurance…

What does Errante Insurance Program cover? 

The Errante Insurance Program covers errors, omissions, negligence, fraud, and other risks that may lead to fi…

WHAT IS DYNAMIC LEVERAGE?

Dynamic Leverage trading is a powerful tool. It can help investors to reduce their risk exposure as trading po…

HOW DOES DYNAMIC LEVERAGE WORK AT ERRANTE?

Errante HAS THE RIGHT to use a dynamic leverage model on both its MT4 and MT5 platforms which automatically ad…

Errante Insurance

Errante CopyTrade Competition

Errante CopyTrade supports your trading portfolio. We enable you to find other successful investors and emulat…

Errante CopyTrade

Errante CopyTrade supports your trading portfolio. We enable you to find other successful investors and emulat…

30% Deposit Bonus up to $2000

Cryptos

CFDs on cryptos allow you to trade on a market’s price without taking ownership of the underlying asset. Pleas…

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Market Analysis

Meta Trader 4

Educational Videos

WHAT DOCUMENTS DO YOU REQUIRE TO VERIFY MY ACCOUNT?

Proof of Identity – Clear colour copy of National Passport or Driver’s Licence or National Identification Card…

WHY DO I NEED TO SUBMIT MY DOCUMENTS TO VERIFY MY ACCOUNT?

It is a regulatory requirement for all investment firms. If your account is not verified, you may not be able…

HOW DO I UPLOAD OR SEND MY DOCUMENTS TO YOU?

You may upload your documents at the time of your registration or later on via your personal portal. Alternat…

HOW DO I UPDATE MY PERSONAL INFORMATION?

If you wish to update your email address, residential address or registration name, please send an email to ba…

HOW DO I RESET MY ACCOUNT PASSWORD?

Visit your Errante Trader’s Menu and click the “Profile” tab. Select Navigate to Password and click “Change” f…

HOW DO YOU LOOK AFTER MY PERSONAL DETAILS?

We take your privacy seriously and we have in place policies and procedures to safeguard your details. You can…

HOW DO I OPEN A LIVE ACCOUNT?

Click Join now or Register on our website, and follow the procedure.

HOW LONG DOES IT TAKE TO OPEN A LIVE ACCOUNT?

The registration procedure takes less than 5 minutes. Please allow up to 24 hours for your account to be veri…

WHEN CAN I START TRADING?

If you have already opened a trading account, your account is verified and you have made a deposit, the next s…

WHAT TRADING ACCOUNT TYPES DO YOU OFFER?

We offer the following account types: StandardPremiumVIPTailor Made For more details click here: https://erran…

WHAT IS THE MINIMUM DEPOSIT & WITHDRAWAL?

The minimum deposit for Standard account is 50 USD or EUR . Minimum withdrawal amount depends on the method us…

DO YOU OFFER ISLAMIC SWAP FREE ACCOUNTS?

Errante offers swap-free accounts for religious purposes only. However, fees may be applied once trades on cer…

CAN I OPEN A JOINT ACCOUNT?

Please contact our Back Office Department at backoffice@errante.co to make such a request through your registe…

DO YOU OFFER CORPORATE ACCOUNTS?

Yes. Please contact our Back Office Department at backoffice@errante.co for further details.

HOW MANY TRADING ACCOUNTS CAN I OPEN?

You may open 2 Trading Accounts for each currency.

HOW LONG CAN I USE A DEMO ACCOUNT?

A demo account does not have expiry date, and so you can use it for as long as you like. Any demo account that…

HOW TO OPEN AN ACCOUNT WITH ERRANTE

Click the register button and open your New Errante Account. Fill out the form with your name, country of resi…

WHAT SPREADS DO YOU OFFER?

We offer variable spreads that can be as low as 0. We have no re-quoting: our clients are given directly the m…

WHAT LEVERAGE DO YOU OFFER?

The leverage offered is up to 1:500.

WHAT IS MARGIN / MARGIN LEVEL / FREE MARGIN?

Margin is the required amount in the deposit currency of the trading account needed to open or maintain a posi…

HOW DO I CALCULATE THE MARGIN?

Margin calculation formula for forex instruments is the following: (Lots * contract size / leverage) where the…

WHAT IS THE MARGIN FOR CFDs?

The CFDs margin formula is Lots * Contract Size * Opening Price * Margin Percentage.

HOW DO I CALCULATE SWAPS IN CURRENCY PAIRS (IN FOREX) AND FOR GOLD/SILVER?

The swap formula for all forex instruments, including gold and silver, is the following: lots * long or short…

IS SCALPING ALLOWED?

Yes, it is allowed.

WHAT IS STOP LOSS?

A stop-loss order is an order placed to buy or sell an asset when it reaches a certain price. Stop-loss orders…

WHAT IS TAKE PROFIT?

Take profit is an order to close a previously opened position at a price more profitable for the client than t…

WHAT IS TRAILING STOP?

Trailing stop is a type of stop loss order. It is set at a percentage level either below the market price for…

WHAT DOES CLOSE BY MEAN?

The close-by is a function on the MT4/MT5 platforms that allows you to simultaneously close two opposite posit…

WHAT DOES MULTIPLE CLOSE BY MEAN?

Multiple close by allows closing more than one opposite position at the same time. In case you have two opposi…

HOW DO I CALCULATE 1 PIP OF PROFIT OR LOSS?

Amount of Base Currency*Pips= Value in Quote CurrencyValue of 1 pip in EUR/USD= 1 Lot (100 000 €)*0.0001= 10 U…

IS HEDGING ALLOWED?

You are free to hedge your positions on your trading account. Hedging takes place when you open a LONG and a S…

WHAT IS LEVERAGE? HOW DOES IT WORK? WHY IS LESS MONEY REQUIRED FOR A HIGHER LEVERAGE AND THE RISK IS HIGHER?

Leverage is the use of borrowed funds to increase one’s trading position beyond what would be available from t…

WHAT IS THE PROFIT CALCULATION FOR NON FOREX ASSETS?

The profit calculation is as follows:(Close Price-Open Price)*Lots*Contract SizeThe lot size on every CFD diff…

DO YOU HAVE SLIPPAGE?

Sometimes, especially when important economic news are released, due to a sharp rise/fall in the market price,…

Do I incur Any Losses During the OIL Rollover Process?

NO. What happens is that the value of your position continues to reflect the impact of market movement based o…

WHEN IS AN ACCOUNT CONSIDERED AS INACTIVE/DORMANT?

Any trading account held with the Company in which you have not logged for a period greater than five (5) mont…

DO YOU CHARGE AN INACTIVE / DORMANT ACCOUNT FEE?

Yes, in accordance with our T&Cs.

HOW DO I ACCESS MY TRADING REPORT?

We will be sending both daily and monthly automated reports.

HOW DO I CHANGE MY ACCOUNT TYPE?

You may send an email to backoffice@errante.co and place your request.

HOW DO I CHANGE THE BASE CURRENCY OF MY ACCOUNT?

It is not possible to change the base currency of an existing trading account. However, you can open an additi…

WHAT PAYMENT OPTIONS DO I HAVE TO DEPOSIT/WITHDRAW MONEY?

Please see Funding Methods Section. As soon as you open a trading account, you can log in to your portal, sele…

IN WHICH CURRENCIES CAN I DEPOSIT FUNDS INTO MY TRADING ACCOUNT?

You may deposit funds from any currency but will be converted in EURO and/or USD depending on your account.

HOW CAN I WITHDRAW MY FUNDS?

In order to withdraw, please fill in a withdrawal request within the Client Portal. In order to protect all pa…

CAN I WITHDRAW MY MONEY AT ANY TIME?

Yes you can, please note that your trading account must be verified first. This means that first you need to u…

CAN I WITHDRAW MY MONEY IF I HAVE OPEN POSITIONS?

Yes you can, if at the moment of payment your free margin exceeds the amount specified in the withdrawal instr…

HOW LONG DOES IT TAKE FOR FUNDS TO REACH MY BANK ACCOUNT?

It depends on the country the money is sent to. Standard bank wire within the EU takes 3 working days. Bank wi…

HOW LONG DOES THE DEPOSIT/WITHDRAWAL TAKE BY CREDIT CARD, E-WALLET OR ANY OTHER PAYMENT METHOD?

The deposit processing time varies depending on the payment method used. Deposits via credit/debit cards, e-wa…

ARE THERE ANY DEPOSIT/WITHDRAWAL FEES?

Yes there are. Please visit our Funding Methods section for applicable fees.

HOW DO I TRANSFER FUNDS FROM MY TRADING ACCOUNT TO ANOTHER CLIENT’S TRADING ACCOUNT?

Transfers to third parties are not allowed.

HOW DO I DEPOSIT/WITHDRAW FROM MY FRIEND’S/RELATIVE’S ACCOUNT?

As we are a regulated company, we do not accept deposits/withdrawals made by third parties. Your deposit can o…

IS IT POSSIBLE TO TRANSFER MONEY FROM ONE TRADING ACCOUNT TO ANOTHER TRADING ACCOUNT?

Yes, this is possible. You can request an internal transfer between two trading accounts, but only if both acc…

HOW DO I TRANSFER FUNDS BETWEEN MY ACCOUNTS?

Go to your Client Portal, click on ‘Funds’ and then select ‘Transfer Funds’. You may then submit the amount o…

I HAVE SUBMITTED AN INTERNAL TRANSFER BUT IT HAS NOT BEEN COMPLETED YET. WHO SHOULD I CONTACT?

You may send an email to our Back Office Department at backoffice@errante.co.

WHAT IS THE DIFFERENCE BETWEEN MY DEMO AND MY REAL ACCOUNT/S?

While all features and functions of a real account are also available for a demo account, you should keep in m…

HOW CAN I VIEW MY TRADING HISTORY?

You may do so from your personal portal or through the MT4/MT5 platform A daily and a monthly trading report…

CAN I USE A ROBOT- / EXPERT ADVISORS?

Yes, you can. Our trading platform supports the use of EAs.

DO YOU PROVIDE ONLINE SUPPORT/TUTORIALS ON HOW TO USE THE MT4/MT5 PLATFORM?

Feel free to contact your Personal Account Manager via live chat, email, or phone to schedule a presentation f…

WHAT IS THE ASK AND BID PRICE?

Every buy order is opened at ASK price and closed on BID price, and every sell order is opened on BID price an…

WHAT INSTRUMENTS CAN I TRADE ON MT4/MT5?

On the MT4 & MT5 platforms, you can trade all instruments available at ERRANTE including CFDs on Stocks, I…

HOW DO I DOWNLOAD MY MT4/MT5 PLATFORM?

You may go to your profile/trader’s menu and select Downloads.

HOW CAN I REGISTER AS AN INTRODUCER?

Fill in our Online Form with your contact details and some basic information requested and one of our represe…

WHERE ARE YOU BASED?

Our company’s head office is at Office 15(B), 3rd Floor, Vairam Building, Providence, Mahe, Seychelles. Our Re…

One platform, multiple accounts

Errante offers professional traders the convenience of handling multiple accounts efficiently, using a single…

Cookies Policy

Change your cookies settings INTRODUCTION This is the Cookie Policy for Errante, accessible from www.errante.c…

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Global Market

General Risk Disclosure

This policy is property of Errante Securities (Seychelles) Ltd. The reproduction in whole or in part in any wa…

Legal Documents

AML & KYC Policy Complaints Handling Policy Conflict of Interest Policy Cookie Policy Errante CopyTrade T…

Terms‌ ‌and‌ ‌Conditions‌ ‌

1.Introduction Errante is a registered brand name of Errante Securities (Seychelles) Ltd, a Seychelles Investm…

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Account Types

Safety of Funds

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About Errante

Metals

Metals markets close at 23.55 on Friday and re-open at 01.05 on Monday. Please note that Dynamic Leverage may…

Forex

FX markets close at 23.55 on Friday and re-open at 00.05 on Monday. Please note that Dynamic Leverage may appl…

Please note that Dynamic Leverage may apply. Symbol Description Standard Contract Size (1 lot) Minimum Lot Siz…

Indices

Please note that Dynamic Leverage may apply. Symbols Description Standard Contract Size (1 lot) Minimum Lot Si…

Energy & Commodities

Energies markets close at 23.55 on Friday and re-open at 01.00 on Monday. Please note that Dynamic Leverage ma…

Trading Made Personal

Privacy Policy

Errante Securities (Seychelles) Ltd Privacy Policy INTRODUCTION: Errante Securities (Seychelles) Ltd (hereinaf…